Buses are mechanical. That means they have a lot of moving parts, all of which are subject to wear and tear. Then there’s South Florida’s notoriously hot and humid weather, which puts an additional unique strain on vehicles, not to mention our heavy traffic, which can make even routine trips involve a lot of frustrating stops and starts.
So what happens if your group is riding on one of our buses and it breaks down? Although it’s a highly, highly uncommon experience, it’s a fair question and one worth answering honestly and completely.
For starters, rest assured that your bus is very unlikely to ever experience any type of mechanical failure. We have a team of mechanics and technicians who do nothing except maintain our buses to the highest standards in the industry.
But other factors can cause a bus to break down that are out of our control, such as debris in the roadway or unexpected mechanical failure. So what happens then?
It’s simple, we dispatch another bus to pick you up and bring you where you are going as quickly and efficiently as possible. If you are traveling locally, we often can get another vehicle to you in just a few minutes. If you are far away, we can either dispatch a new bus from our garage or get on the line with another luxury charter service closer to where you are so your wait time is minimized.
At FLBusCharter.com, we have been doing this long enough to confidently say we’ve seen just about everything that could happen in this industry. We don’t have breakdowns very often — it’s hard to remember the last one, in fact — but if something unusual happens, we know how to respond.
Our ultimate goal is to always keep you safe, comfortable, and on time.